Thank you for visiting the Fairview Life website. Your business is very much appreciated, and it is our goal that your shopping experience will be smooth and enjoyable. Therefore, it is important that you take a few minutes to read the following terms and conditions before any site search, placement of order, and landing registration, etc. By proceeding with the use of any of Fairview Life website services, visitor/customer hereby agree that he/she has read,understood and agrees with all the terms and conditions.

1. Service Criteria

As any transaction between Fairview Life and an individual or business entity is an implied contract that is legally binding under all applicable laws, therefore, customers must be 18 years of age or above in order to use this website. Otherwise, consent from a legal guardian is required. Further, Fairview Life shall have the sole discretion to refuse service to any person or entity before or during any transaction for reasons such as, but not limited to the ones listed below. Under these circumstances, the customer’s account shall be frozen until such time that an appropriate resolution has been achieved.

  • A minor without consent from a legal guardian.
  • Providing malicious or false information or declaration.
  • Blacklisted customers or goods by governmental agencies.
  • Breach of any of the terms and conditions of the Fairview Life website.
  • False, wrong, or missing delivery information.
  • None or late payment for goods ordered and/or Fairview Life purchase service fees and/or shipping charges and/or customs and governmental agencies’ fees.
  • Interfering with the operation and services of Fairview Life, web merchants or interfering with other customers in using Fairview Life website.

To avoid the above situations, you hereby agree to:

  • Provide true, accurate, complete and current registration information and declarations.
  • Provide true, accurate, and complete cargo and shipping information and make sure that goods ordered are shippable to the United Kingdom or Hong Kong.
  • Pay all costs and fees in a timely manner.
  • Comply with all Fairview Life terms and conditions,purchase and shipping agreements, and all applicable governmental rules,instructions, and regulations.

2. Personal Information

Fairview Life respects our customers’ privacy. As such, any personal information provided to Fairview Life by our customers such as: name; company name; gender; birthday; address; telephone number; shopping record; shall be used by Fairview Life solely for the purpose of affecting business transactions between Fairview Life and customers, which may necessitate providing such information to third party vendors, service providers or governmental agencies. However, Fairview Life does not wholesale any customer information to third parties.

3. Service Obligations

All goods sold by Fairview Life or ordered on behalf of customers through third party vendors are products of third party manufacturers or merchants, as such, Fairview Life makes no guarantee, expressed or implied that the goods are: free of defects and/or damages; suitability for certain usages; free from any infringement of intellectual property rights.

Fairview Life is not responsible for any merchandise shipped from third-party online merchants which becomes lost, missing, damaged, or delayed before it reaches Fairview Life’s UK or Hong Kong warehouse, nor is Fairview Life responsible for such once the merchandise leaves its UK or Hong Kong warehouse to be delivered to customers by third party shippers.

Time frames given for shipment are to be used as guidelines only due to potential unknown or uncontrollable factors which can affect any and all aspects of the shipment process. Therefore, Fairview Life cannot and shall not be responsible for any delays in shipment.

For shipping safety,Fairview Life shall inspect all goods being shipped by opening all boxes for all goods either purchased directly from an online merchant by customer or goods ordered by Fairview Life on behalf of customers. If upon said inspections, the goods are suspected of violation, or found to be in any violation, then the goods shall be turned over to police, customs or other law enforcement agencies for further investigation. In addition, if any goods while in any stage of transit shipment is found to exceed shipping criteria such as weight, volume,dimensions, etc., shipping shall be stopped immediately and the violating item shall be discarded or otherwise disposed of. Fairview Life will not be responsible for customer’s lost, financial or otherwise, resulting from the above mentioned circumstances. The safety inspections as described in this paragraph are in no way performed for the purposes of determining defects, damages, suitability for certain usages, free from infringement of intellectual property rights, etc. of the goods.


As a business entity, Fairview Life has the right to charge customer fees for all services provided. All fees shall be made known to customers as much as possible and as early as possible in the transaction. However, Fairview Life reserves the right to temporarily or permanently change any fee without prior notice. Fairview Life also reserves the right to temporarily or permanently suspend or terminate any and all services provided. As an example of fees, shipping fees are calculated based on an item’s packaged weight, volume and dimensions.Other fees included but not limited to: purchase service fees; freight; duties;other transportation fees.

5. Shipment Inspection

Fairview Life does not make routine outside-of-box or out-of-packaging shipment inspections unless there is reasonable suspicion to warrant such inspection. Some examples are as follows:

  • Illegal goods.
  • Goods, or condition of such goods, that may affect the safety of other goods being shipped.
  • Goods not accompanied by proper documentation or accompanied by false or suspicious documentation.
  • False or incorrect declared values or other declarations. 

6. Suspension of Service

Fairview Life shall temporarily interrupt or stop service in part or in whole without prior notice when any of the following occurs. Fairview Life shall notify customers as soon as practicable thereafter. Fairview Life shall not bear any liability or responsibility for any such suspension of services.

  • For reasons beyond the reasonable control of Fairview Life including but not limited to the following: natural disasters; strikes or disturbances; material shortages or rationing; labor shortages; riots; wars; governmental action; communications or other facilities failure or disruptions.
  • Customer or third-party actions including but not limited to the following: action or shipment in violation of national or international laws or regulations; shipment of banned or restricted goods;providing false declaration or information; missing or false shipping address;refusal by recipient to accept delivered goods; violation of service agreement or related rules, regulations, and instructions, etc.

7. Scope and Jurisdiction

Interpretation, application, and disputes relating to the Terms and Conditions of services shall be dealt with in accordance with the laws of ;United Kingdom and HKSAR People’s Republic of China.

By using Fairview Life’s website or services, you hereby agree that Fairview Life shall not be responsible or liable to you or any third party for any lost resulting from but not limited the following: damaged delivery; delayed delivery; wrong delivery; non-delivery; false or absence of information; items as specified under the subheading of “You or Third Party Acts or Omissions“; items as specified under subheading of “Reasons Beyond the Reasonable Control of Fairview Life“.

Furthermore, Fairview Life shall not assume any indirect, incidental, or derivative liability, including but not limited to revenue, profit, market or opportunity losses. You further agree to indemnify Fairview Life, its owners, agents and employees of Fairview Life against all liabilities, claims, demands, damages, losses, expenses and fees resulting from your usage of Fairview Life’s website.

You or Third Party Acts or Omissions

  • Violation of the service agreement and its rules, regulations, instructions, etc.
  • False or incorrect contact/registration/shipping information.
  • False or incorrect tracking number or product code.
  • Shipment containing contraband.
  • Delays caused by customs duties and taxes not paid in a timely manner.
  • No record of goods arriving at Fairview Life UK and Hong Kong warehouse.
  • Goods sent to the wrong location.
  • Typographical errors on shipping transfer forms.
  • False/incomplete/incorrect/missing address information resulting in no contact with the recipient resulting in duplication of delivery and related costs.
  • Claims of damaged goods after such goods have been accepted by customers.

Reasons Beyond the Reasonable Control of Fairview Life

  • Natural factors including but not limited to: earthquakes; cyclones; storms; floods; fires; plagues; fogs; snow; frost; geological disasters.
  • Labor force shortage/unrest/strikes/disputes; air disasters; enemy invasion; riots; civil unrest; war; national/regional ground/air transportation system interruption; communication systems failure; vehicles/machinery failures.
  • Negligent acts of customs, airline, airport or government officials.
  • Flight/shipping cancellation/delay.
  • Clearance delays caused by customs or other authority.
  • Goods damaged during shipment. Examples of causes are: goods with inherent weakness or defects; fragile goods.
  • Loss/damage of data/data storage media, audio/video tapes/files; exposures of photographic negatives; loss of photographic images or soundtracks.